Terms of Service
Last updated: 12 February 2026
Welcome to Ata Travels. Please read these Terms of Service carefully ("Terms", "Terms of Service") before using the website operated by Ata Travel Ltd ("us", "we", "our", or "the Company").
Ata Travel Ltd is a company registered in England and Wales, with its registered office in London, United Kingdom. We operate as a professional service provider dealing with travel agency activities globally, incorporating services provided under the trading name "Flyspot Travel".
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Interpretation and Definitions
1.1 Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
1.2 Definitions
- Country refers to: United Kingdom.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Ata Travel Ltd, London, UK.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Service refers to the Website and the travel agency services provided by us.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. The Services
Ata Travel Ltd offers travel agency services, including but not limited to flight bookings, hotel reservations, and tour packages globally. We act as an agent for third-party suppliers, such as airlines, hotels, and tour operators.
Your contract for these third-party services will be with the supplier and not with us, unless explicitly stated otherwise. You are responsible for reading the supplier's terms and conditions.
3. Booking and Payments
All bookings made through our Service are subject to availability.
- Prices: Prices are confirmed at the time of booking. We reserve the right to amend prices due to errors or changes in supplier costs.
- Payment: Full payment or a deposit (as specified) is required to secure your booking. Failure to pay on time may result in cancellation.
- Currency: Unless otherwise stated, all transactions are processed in GBP (£), USD ($), or EUR (€) as applicable.
4. Cancellations and Refunds
Cancellation policies vary depending on the supplier and the specific service booked.
Important Note on Refunds:
Any refunds are subject to the terms of the third-party supplier. Ata Travel Ltd will assist in processing refunds where applicable but is not liable for supplier insolvency or refusal to refund in accordance with their terms. Service fees charged by Ata Travel Ltd are non-refundable.
5. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Ata Travel Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
6. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Ata Travel Ltd does not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
8. Changes to These Terms
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
9. Contact Us
If you have any questions about these Terms of Service, You can contact us:
- By email:support@atatravels.com
- By mail:Ata Travel Ltd, London, United Kingdom