ATA TRAVELS

Privacy Policy

Last updated: 12 February 2026

At Ata Travel Ltd (trading as "Flyspot Travel"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services, in compliance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Identification Information: Name, email address, phone number, postal address, date of birth, and passport details (where required for bookings).
  • Payment Information: Credit/debit card details (processed securely by our payment service providers) and billing information.
  • Travel Information: Itinerary details, dietary requirements, and special assistance requests.
  • Technical Data: IP address, browser type, device information, and usage data via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your travel bookings with airlines, hotels, and other service providers.
  • To communicate with you regarding your booking, updates, and customer support.
  • To send you marketing communications (where you have opted in) about special offers and travel news.
  • To comply with legal obligations, such as financial reporting and regulatory requirements.
  • To improve our website and services through analytics.

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

  • Contractual Necessity: Processing is necessary to perform the contract we have with you (e.g., booking your flight).
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving our services), provided these do not override your rights.
  • Consent: Where appropriate, we may ask for your consent (e.g., for marketing). You can withdraw consent at any time.

4. Information Sharing

We may share your personal information with:

  • Service Providers: Third-party suppliers such as airlines, hotels, car rental agencies, and tour operators to fulfill your travel arrangements.
  • Payment Processors: Secure payment gateways to process financial transactions.
  • Legal Authorities: Regulatory bodies, law enforcement, or other authorities if required by law or to protect our rights.

Some of these third parties may be located outside the UK/EEA. Where necessary, we ensure appropriate safeguards are in place to protect your data during international transfers.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

6. Your Rights

Under data protection law, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal information.
  • Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate.
  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at support@atatravels.com.

7. Security

We take reasonable measures utilizing industry-standard security protocols to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

8. Cookies

We use cookies and similar tracking technologies to track the activity on Our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, You may not be able to use some parts of our Service.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: